LuxuryRes Operations Consulting

Our Consulting Services are designed to do one thing…increase

your profit.

We provide a comprehensive suite of Hospitality-Consulting

Services that can be tailored to meet your specific needs. We

specialise in Revenue and Profit Optimization, Operational

Consulting. Our staff’s expertise ranges from Financial Analysis

to Staff Training.

Our core Consulting Staff is comprised of professional hoteliers

with a combined total of over 50-years of “hands-on” field

experience with major hotel brands such as Marriott International

and Hyatt Hotels.

1. Revenue Optimization
Every property should realize its full revenue potential. We can assist

in achieving this goal by analyzing pricing, market trends, revenue

management strategy and overall sales effort. With this information,

we can recommend new processes to enhance the property’s

revenue generating opportunities. In addition, we can provide

assistance in implementing new strategies and/or ongoing support

to ensure continued success.

2. Profit and Flow-Through Optimization
Maximum Profit Flow-through is critical to the success of your hotel.

We can insure you achieve your goals. We analyze the property’s

profit and loss history in regards to labour, productivity, purchasing,

vendors and other costs and provide a detailed analysis on

improving existing departmental processes.

We offer new and proven methods that will improve each

department’s ability to add to the overall profitability of the hotel.

Again, we will provide assistance in implementation via training,

current process enhancement and new process development or

whatever assistance may be required to ensure success.

All processes, training and other tools are designed to optimise

Profit Flow -through, so that additional revenues flow proportionately

to the bottom-line.

3. Service Standards Development and Training
Our Service Standards goal is simple, to successfully differentiate

your property from your competitive-set, thereby improving your

profitability.

The majority of travellers in all market segments are willing to pay a

reasonable premium so long as there is a perceived value

associated. Market Share, guest and associate satisfaction are

leading indicators of the quality and effectiveness of a property’s

service standards.

Our consultants meet with property management as well as line

associates to determine which core deliverables are in place and

review their effectiveness.

Once determined, we develop a training curriculum with both

management and associate input. The design and facilitation of

each class are based on effectiveness and sustainability.

OPERATIONS Consulting