Can I change my rates?
A rate cannot go higher than the contract agreement rate; however, a hotel can choose to lower a rate at anytime.
Can I change my mind and cancel my contract?
It is not advisable to cancel your contract with a program. Consortia will black list your property and advise their Agencies not to book at your property. The consequences can be severe.
Can I offer different rates to different programs?
Parity is the rule when dealing with Consortia. What one program has the other must have as well. Many programs will ask for a better rate, however it is the best practice to offer the same rate to all. The only exception to this is SATO, in which their rate is not derived off of Consortia but off of the government per-diem.
What is the BLOCKSPACE program?
It is a guaranteed room block set aside for certain programs at your property. The block includes dates that you are sold out. The consortium in question will contact the hotel direct, to take rooms from the blocked space.
Do I have to participate in BLOCKSPACE?
Certain programs require hotels in certain markets to participate in the BLOCK SPACE program. For a list, please review the description of each program.
Do I have to give last room availability?
Per the contract that is signed, all Consortia have last room availability. You are allowed to close your Consortia rates, as long as the property is closed, too.
What does my participation fee into the program include?
Each program is different and would need to be reviewed before a decision is made to use that program. We will be sending a spreadsheet out periodically through out the submission season in order to keep you up to date.
If I miss the deadline set by the Consortia, can I still participate?
Many programs allow hotels to participate in a limited fashion after deadlines have been missed. Most of the time you will miss the directory publishing, however depending on the program you will still have all the other benefits. These benefits include but are not limited to: listing on their corporate website, CD Rom, and GDS listing. Some Consortia will require a late fee.
How do I pay for these programs?
We will send you an invoice upon commitment to participate in the program for the Lanyon fee (if you use Lanyon). After that, each program has different methods of payment, and their fees are on top of LXR’ fees. Some programs require payment upon submission, while others will invoice you upon acceptance (mid-November – late December). For those that send an invoice you will have up to 30 days to pay. The methods of payment will be included in the spreadsheet that is sent out periodically explaining each program.
Can I make Corporate Direct Bids through Lanyon?
Yes, you can do corporate direct bids as long as they fall into the following formats: NBTA, Uversa, and CWT. You may be requested by a company to do a bid request for the RFP. Instructions may include: module accepted (NBTA), file request in the module, custom questions, and who to send the submission to. If you have any questions regarding this, please let the Consortia Manager know.
How does LXR‘s program differ from other programs?
LXR will go out and negotiate better deals with the Consortia to ensure that you get the best deal possible. The program also includes Consortia QC, and Consortia production test to ensure that your rates are bookable.
Can I offer net rates the programs?
The Lanyon terminal will allow you to set a net rate to the Consortia. Not all programs offer this, however you are free to give the programs that do a rate.